Refund Policy

Effective date: August 5, 2026

This policy applies to WP-Speed Pro, a downloadable software product offered by Arafath MSM under the Zyrace product name.

1. Refund period

You may request a refund within 14 days of purchase. Requests are reviewed fairly and do not limit mandatory consumer rights that apply in your country.

2. Eligible requests

A refund will generally be considered when the product was not delivered, the purchase was duplicated, the plugin has a verified material defect that support cannot resolve within a reasonable time, or the product was materially different from its description.

3. Requests that may not qualify

A request may be declined where the plugin works as described but the buyer changed their mind after downloading or using it, the problem is caused by unsupported hosting or third-party software, reasonable troubleshooting information was not provided, license terms were breached, or the request was made after 14 days. This does not affect non-excludable legal rights.

4. How to request a refund

Email info@zyrace.com with the purchase email, transaction or order number, purchase date, and a brief explanation. Do not send payment card details. If a payment provider processed the purchase, you may also use the support option shown on its receipt.

5. Processing

Approved refunds are returned through the original payment method. Bank and payment-network processing times vary. Access to the plugin and license may be disabled after a full refund.

6. Chargebacks

Please contact support first so there is an opportunity to resolve the issue. This does not prevent you from exercising rights available through your payment provider or applicable law.

7. Contact

Questions can be sent to info@zyrace.com.